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November 2021
Purple Tuesday

purple tuesday logo

We are proud to be a participant in Purple Tuesday
and have already promoted the cause
to four other charities.

We are committed to offering a 'quiet appointment'
when the main office is not open to assist our
clients who find it difficult to be in busy places.

July 2021

disability confident logo

New Forest Disability
are proud to have been approved as
Disability Committed Confident

As a Disability Confident Committed Employer we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

printed in New Milton Advertiser & Lymington Times
20 February 2021

Just Got Home & Independence Matters Projects

Although many services have had to scale back their activities owing to Covid-19 restrictions, 

the New Forest Disability Outreach team has been busier than ever.

Natalie and Tracey in PPE

Outreach workers – Tracey and Natalie – operate the Just Got Home and Independence Matters services, funded by NFDC, and which support patients recently discharged home from Lymington Hospital.

The outreach team has worked on the wards of Lymington Hospital for over 12 years, and, although the team hasn’t been able to be on the wards owing to Covid-19, they continue to contact patients and carry out home visits to help identify any areas of need.  This might be to provide advice and information to family members in their role as carers, or arrange shopping or meal deliveries, completion of disability-related benefits applications, the setting up of a community careline, sourcing professional care services, domestic help, transport or befriending services,  and many more issues which can be of real concern to someone returning home.

The team is also trained as Trusted Assessors for home adaptations and can help with applications for grants for bathroom adaptations, ramps, door widening and stairlifts.  There will be many local residents who will be living in an environment which is no longer suitable for their needs, but who love their home and want to continue living there. 
The Outreach team can help support them to do this.

In-patients recently discharged from Lymington Hospital (including Discharge 2 Assess placements) are eligible for the Just Got Home service, but all New Forest residents who feel they might benefit from home adaptations, are welcome to enquire about 
Independence Matters.  In either instance, callers are invited to speak to
Natalie or Tracey on 01425 628 750 or email outreach@newforestdis.org.uk


press release 
January 2021
(printed in Waterside Herald and abridged version in New Milton Advertiser & Lymington Times)

New Forest Disability Information Service awarded quality mark for high standards in advice work

Mel with certificate

Despite Covid restrictions, staff and volunteers at the New Forest Disability Information Service are proud to once again achieve the AQS mark. This is awarded in recognition of their welfare benefits advice and support service. 
We have now held this award continuously since 2003.

Advice Quality Standards are awarded for General Help and Casework in Welfare Benefits and ensure a very high and robust level of service to our clients. To achieve the award the charity has had to undergo and pass a comprehensive audit. Benefits Advisory Service Manager Mel says ‘ It is remarkable that we have done so during this most difficult of times and is testament to the dedication of staff and volunteers who have worked tirelessly to ensure an uninterrupted service to our local community.’

Throughout the pandemic the service has remained open, offering benefits advice over the telephone to disabled residents of the New Forest area, alongside our other areas of expertise and support. We are delighted that our clients can continue to come to us, secure in the knowledge that we offer professional and informed advice. The service is free of charge and available to any disabled person or their carers regardless of age or background.

New Forest Disability can be contacted on their Helpline  01425 628750

info@newforestdis.org.uk www.newforestdis.org.uk

  © JK - updated  October 2021